Sseguya Kamadhani
CASHIER
Profile summary
Experienced Cashier with 6 years of progressive retail experience across three organizations in Dubai, UAE. Resulted in expertise in point-of-sale systems, cash handling, and transaction processing with a consistent record of 100% payment accuracy and efficient checkout operations. Skilled in customer service, inventory management, and resolving transactions across multiple payment channels while maintaining operational accuracy under pressure. Committed to delivering reliable service and supporting retail operations through attention to detail and strong communication.
Career highlights
Transaction Accuracy: Processed payments across cash, credit, and debit channels with 100% accuracy while managing drawer reconciliation at shift close.
Customer Service Operations: Handled returns, exchanges, and refunds per store policies while resolving customer concerns and maintaining accurate transaction records across three retail environments.
Point-of-Sale Proficiency: Applied discounts, promotions, and loyalty rewards at checkout while scanning items efficiently to optimize transaction speed and customer experience.
Inventory & Stock Management: Conducted regular stock audits and reported low-stock or damaged items to management, enabling timely restocking and loss prevention.
Key skills
Professional experience
Led checkout operations at Brand for Less, managing customer transactions and point-of-sale systems. Directed accurate cash handling, transaction processing, and customer service delivery across daily shifts, ensuring compliance with store policies and maintaining balanced cash drawers.
- Processed transactions across cash, credit, and debit payments with 100% accuracy, issuing receipts and managing drawer reconciliation at shift close.
- Handled returns, exchanges, and refunds in accordance with store policies, resolving customer concerns and maintaining transaction records.
- Applied discounts, promotions, and loyalty rewards at point of sale, scanning items efficiently to optimize checkout speed.
- Answered customer inquiries regarding product availability, pricing, and store policies, delivering courteous service throughout each transaction.
Led customer service and sales operations at Kuwait Food Company Americana (KFC) in Dubai, managing point-of-sale transactions, customer engagement, and inventory oversight. Directed social media marketing initiatives and coordinated sales reporting to support business growth and customer retention.
- Processed customer payments and greeted patrons at entry, maintaining service standards that minimized complaints and sustained customer satisfaction throughout the shift.
- Directed social media marketing team in product promotion across digital channels and website, building brand visibility and customer engagement.
- Prepared sales reports and conducted regular stock audits to track growth metrics and ensure product availability aligned with customer demand.
Led cashier operations at KENJOY SUPERMARKET from 2020 to 2022, managing point-of-sale transactions while maintaining checkout area standards and supporting inventory oversight. Coordinated with store team to ensure operational continuity and handled customer issues with professionalism.
- Maintained checkout area cleanliness, organization, and safety protocols to prevent hazards and support efficient customer transactions.
- Reported low-stock and damaged inventory items to management, enabling timely restocking and loss prevention.
- Processed cash transactions and followed security procedures to prevent theft and ensure financial accuracy.